Platinum Managed Service Contract
Navigate Solutions offers a comprehensive managed service offering to its customers which can dramatically reduce the amount of time and money spent keeping your business’ I.T systems running.
We take over full management of your network and, in conjunction with you, ensure it continues to meet all your needs. All changes are logged into our change management system to provide a full and complete audit trail should you have any queries. Of course nothing is done without informing you and obtaining your full approval. Most changes can be completed remotely and data is always encrypted between Navigate and you. This is a cost effective way of having proven I.T experience and knowledge available to you without employing an engineer yourself, and if we don’t know the answer off the top of our heads we will use our extensive knowledge base and network of strategic partners to find it for you.
Some of the benefits of our Platinum Managed Services Contract are as follows:
- User management
- Pro-active network monitoring
- Service pack and patch management
- 3 monthly network health check
- Network security management
- Complete change management control
- Unlimited consultancy time
- Remote and on-site fault finding
- Hardware support
Click here to view comparisons of all of our service contracts.